The 10 Questions Every Airbnb Guest Asks
July 31, 2026 · 4 min read
If you're a host, you feel like you answer the same questions over and over. That's normal: most guests share the same concerns. Here are the 10 most frequent questions, and the trick to never answer them by hand again.
The top 10 questions
Here, in no particular order, is what your guests ask most often. Prepare the answer to each and you'll cover the vast majority of your exchanges.
- What's the wifi password?
- What time can I arrive?
- How do I get the keys or enter?
- Where can I park?
- What time do I have to leave?
- How does the heating or air conditioning work?
- Is there a supermarket nearby?
- How does the washing machine or dishwasher work?
- Where and when do I put out the trash?
- What do I do if there's a problem?
The solution: answer once and for all
Gather all these answers into a welcome guide you send as soon as the booking is made. You immediately reduce message volume.
For questions that arrive anyway, an AI assistant can answer for you, instantly, from those same details. You never answer the wifi password at 2am again.
These ten questions make up the bulk of your exchanges with guests. By anticipating them and automating the answers, you save considerable time. AirReply answers all of them for you, on WhatsApp, in the guest's language.
Answer your guests in 1 second, 24/7
AirReply is the AI assistant that answers your Airbnb guests on WhatsApp, in their language.
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